Warranty & RMA Policy

OvisLink (Canada) Inc. provides one year limited warranty to all OvisLink products. The warranty covers the main device, antenna and external power supply failures due to defects in material or workmanship. Packaging, various cables, software products, technical data and other accessories are not covered here. The maximum liability of OvisLink is equal to or no higher than the product's purchased price.

OvisLink does not refund in any conditions. If the returned product is discontinued, OvisLink will replace it with an equivalent product.

Products Return or Replacement

Option 1: Email to rma@ovislink.ca with the information of your invoice No./Model No./Serial No./Mac address and the reasons of returning or replacement.

Option 2: Download the RMA form and fax it at 905-513-7066

An RMA No. will be issued if the products are under warranty and your request is qualified. You may ship back the products by the RMA No to following address:

200 Cochrane Drive, Unit 3
Markham, Ontario,L3R 8E8

Technical Support & Download

1-800-204-0555

tech@ovislink.com

Email to tech@ovislink.com with your firmware/driver download request .

  • OvisLink (Canada) Inc. provides one year limited warranty to all OvisLink products. The warranty covers the main device, antenna and external power supply failures due to defects in material or workmanship. Packaging, various cables, software products, technical data and other accessories are not covered here. The maximum liability of OvisLink is equal to or no higher than the product's purchased price.

    OvisLink does not refund in any conditions. If the returned product is discontinued, OvisLink will replace it with an equivalent product.

  • Option 1: Email to rma@ovislink.ca with the information of your invoice No./Model No./Serial No./Mac address and the reasons of returning or replacement.

  • Option 2: Download the RMA form and fax it at 905-513-7066

  • An RMA No. will be issued if the products are under warranty and your request is qualified. You may ship back the products by the RMA No to following address:

    200 Cochrane Drive, Unit 3
    Markham, Ontario,L3R 8E8

Thanks for visiting ovislink.ca. Before you contact us, please note: Ovislink (Canada) INC does not provide support to end users. If you are an end user, please contact the Internet Service Provider (ISP) you pay for Internet service to attend to your support-related needs.
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